Billed twice per month for "All Access" ?

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #101677
    RMOutlaw
    Participant

    My subscription was auto billed and paid twice in Sept and October. Since your site is unsecured I suspect our records may have been stolen, or maybe WordPress is the problem. Any thoughts?

    #101799
    Chricka
    Participant

    Same thing happened to me. I noticed today that I have been billed twice in October. The 24th and the 28th. I have also tried to cancel my membership and got the message that it was cancelled, and the last billing would october. When i logged in today I immediately noticed that the last billing was changed to november. Can anyone living in te US please report this to the authorities?

    Best regards,
    Christian A
    Sweden

    #102996
    Schrodingers Box
    Keymaster

    Sorry about that- it’s an issue with STRIPE which is indeed secure. Some users (about 25 of them) were billed twice.
    I made stripe aware but no security threat.
    I’ll process the refunds for both of you right now.

    #102997
    Schrodingers Box
    Keymaster

    If anyone else notices they were billed twice, contact me directly at erwinschrodingersbox@gmail.com and I’ll process the return immediately.
    Again the issue is with STRIPE- the credit card company, not the website so don’t worry- no data breach or anything.

    #111581
    13157
    Participant

    billed and paid twice on 11/1/19

Viewing 5 posts - 1 through 5 (of 5 total)
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